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Shipping and Returns

How long will it take for my order to be shipped out to me?

Orders will be processed and shipped within 5-7 days. You will receive an email with the shipping confirmation and tracking number. We consider the shipping address the one entered on Toi Gallery website for that purpose, and not for payment. Toi Gallery is not responsible for lost items due to incorrect shipping addresses.

We take shipping very seriously. We want your art print to arrive safe and sound. All prints are packaged in acid and lignin free, archive safe protective envelopes for shipment, with recycled materials only. Art prints 9 x 12 and smaller are placed between two pieces of cardboard and shipped in rigid envelopes.  Larger art prints are shipped in tubes.

What is your return policy?

We want you to be happy! If you're not satisfied, We can refund or exchange your purchase within 30 days of the date of sale. Please note that refunds do not include shipping costs. CUSTOMER IS RESPONSIBLE FOR THE SHIPPING COSTS. Returns must not show signs of wear or damage.

What is the shipping cost?

For prints 9 x 12 and smaller the shipping cost is $8. (U.S). Canada’s rate is $18.